“This site contains affiliate links for which OEMDTC may be compensated” |
October 26, 2022 NHTSA CAMPAIGN NUMBER: 22V804000
Inoperative Rearview Camera Display/FMVSS 111
An inoperative rearview camera display reduces the driver’s rear visibility, increasing the risk of a crash.
NHTSA Campaign Number: 22V804
Manufacturer Lamborghini (Automobili Lamborghini)
Components BACK OVER PREVENTION
Potential Number of Units Affected 48
Summary
Lamborghini (Automobili Lamborghini) is recalling certain 2022 Urus vehicles. The infotainment system may become damaged, which can result in an inoperative rearview camera display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”
Remedy
Dealers will replace the infotainment unit, free of charge. Owner notification letters were mailed December 16, 2022. Owners may contact Automobili Lamborghini customer service at 1-866-681-6276. Automobili Lamborghini’s number for this recall is L636-R.01.22.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Lamborghini has a Recall
In the course of continuous product monitoring and internal tests, Automobili Lamborghini S.p.A. has determined that a non-compliance defect that relates to motor vehicle safety exists in certain 2022 Urus vehicles.
It has been determined that due to a hardware issue, the infotainment main unit in the center console may become damaged when the driver turns off the vehicle and the main unit shuts down. Upon the next start, the damaged infotainment unit would not work. In this case, all functionalities including the rear-view camera image would not be available. In this case, the vehicle does not comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”.
For the reasons listed above, Automobili Lamborghini decided to launch a non-compliance recall campaign in Unites States and Canada to rework the involved cars. The repair instructions are now available on the DMS section “Service and Recall Campaigns” as well as on LIASS.
In order to further support you in answering questions to your customers, we are attaching the FAQ (Frequent Asked Question) you must observe. Since these activities are extremely important, we are confident you will make every effort to ensure that the vehicles are repaired in the shortest time possible. For further information, please do not hesitate to contact your responsible Area Manager.
Every affected inventory vehicle must be REMEDIED BEFORE DELIVERY TO CONSUMERS. Therefore, please carry out following Stop Sale/Stop Delivery immediately.
L636-R.01.22
Operating unit for multimedia system replacement
Questions and answers
Lamborghini Urus model year 2022.
“Infotainment Main Unit – Rear View Camera”
- What is the issue with the affected vehicles?
Due to a hardware issue, the infotainment main unit in the centre console may become damaged when the driver turns off the vehicle and the main unit shuts down. Upon the next start, the damaged infotainment unit would not work. In this case, all functionalities including the rear-view camera image would not be available. In this case, the vehicle does not comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”.
- What is the cause of this condition?
Under certain conditions during shutdown of the infotainment main unit, an error in one of the voltage regulators may lead to damage to various components within the control unit causing a loss of all functions including the screen display. In this case, the infotainment main unit is damaged permanently and needs to be replaced.
- What effect does the condition have?
The vehicle operator will notice upon starting the vehicle that the infotainment screen and the entire main unit is not working and that a rearview image is not displayed when reversing. A rearview camera screen that displays no image can reduce the driver’s view of what is behind the vehicle, increasing the risk of injury to people outside the vehicle.
- How can the condition be identified?
Upon start-up, the driver will notice that the infotainment screen in the center console is not working and not displaying an image which should prompt the driver to pay extra attention for objects behind the vehicle when reversing.
Is there any risk for the car occupants?
Automobili Lamborghini S.p.A. is not aware of any accidents or other incidents resulting in injury to a person or damage to property.
- Which vehicles are affected?
Lamborghini Urus model year 2022.
- How many vehicles are affected in USA & Canada?
56 units.
- Which VIN numbers are affected?
From ZPBUA1ZL0NLA16098 to ZPBUA1ZL8NLA16222, manufactured during September 2021.
- What exactly needs to be updated on the car?
Dealers will replace the infotainment main unit, free of charge.
- How long will the repair work take?
Normally, the repair work will take approximately 4 hours.
- Can customers continue to drive the cars?
Customers can still drive their cars, however, we encourage them to arrange an appointment with their retailer as soon as possible.
- Will Automobili Lamborghini S.p.A. bear the costs of the repair work?
The costs of this campaign will be borne entirely by Automobili Lamborghini S.p.A.
- Where can I have the repair work carried out ?
Any authorized Lamborghini dealer and Service point worldwide.
- Is it necessary to make an appointment at the workshop?
Yes, customer should contact an authorized Lamborghini dealer or Service point.
Chronology :
On July 2022 Automobili Lamborghini S.p.A. received information from Volkswagen Group that a certain number of infotainment units manufactured in 2021 could have been produced by the supplier with too high input voltage that could lead to the infotainment main unit becoming inoperative.
An investigation started immediately to determine the possible involvement and to analyze field cases.
August – September 2022, results from the investigation revealed that a batch of possible involved components were delivered to Lamborghini and tracked within the production systems. Additionally, the issue was also identified on 3 field cases that further confirmed the failure modality and involvement.
September 2022, compliance with regulations in the affected markets was evaluated and discussed between the involved brands of Volkswagen Group. The assessment considered the failure mode and the requirements of FMVSS 111 – Rear Visibility, which requires the display of a “field of view” of certain objects behind the vehicle upon the initiation of a backing event.
On October 19, 2022 the Lamborghini Product Safety Committee makes the determination of a non-compliance for the US and Canada markets and decides a non-compliance recall.
Lamborghini has not received any reports of a crash or injury due to this topic.
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
LAMBORGHINI | URUS | 2022 |
9 Associated Documents
Noncompliance Notice 573 Report
RCLRPT-22V804-6928.PDF 216.212KB
Recall Acknowledgement
RCAK-22V804-1949.pdf 645.118KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V804-1498.pdf 325.713KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V804-9203.pdf 141.935KB
Remedy Instructions and TSB
RCRIT-22V804-4989.pdf 280.077KB
Questions and Answers Lamborghini Urus model year 2022, “Infotainment Main Unit – Rear View Camera”
RMISC-22V804-5473.pdf 118.605KB
Recall Quarterly Report #1, 2022-4
RCLQRT-22V804-2175.PDF 211.148KB
Recall Quarterly Report #2, 2023-1
RCLQRT-22V804-2916.PDF 211.248KB
Recall Quarterly Report #3, 2023-2
RCLQRT-22V804-3301.PDF 211.332KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V804&docType=RCL
- 5 IN 1 DIAGNOSTIC SCANNER: This is an OBDII scanner and 4 systems diagnostic tool. The AUTOPHIX 3210 PRO Bluetooth Auto Scanner not only has OBDII diagnostic function, but can also be used as an ABS/SRS/transmission scanner and check engine code reader. When it is an OBD2 scanner, you can use it to check if your car is ready for annual test via I/M preparation menu. In addition, the built-in DTC library, live data stream, data playback, performance testing and many more such functions are supported by it.
- RELIABLE CAR HEALTH MONITOR: Are you confused when the ABS/SRS/Transmission/Check Engine warning light is blinking? The AUTOPHIX 3210 PRO Bluetooth Scanner will help you to do a thorough scanning and inspecting of your car and find out the root cause, which saves your time and money. Tip:The warning light will be turned off after the problem is solved. Airbag crash/collision data cannot be cleared, even if you replace the airbag with a new one.
- QUICK DIAGNOSIS: The 3210 PRO is the newest 2024 Enhanced 4-System Bluetooth Code Reader that retrieves vehicle information, reads/clears trouble codes, and displays a 4-in-1 live data stream. You'll easily find out what's wrong with your car. In just a few minutes, you'll be in control of your car!
- EXCLUSIVE APP: Are you tired of the following with third party apps? For example: 1.need to download different apps for different cars? 2. require extra download fees? 3. only support a few functions? 4. can only use one of Android and iOS? Now!One AUTOPHIX 3210 PRO Scanner is enough to solve all the above problems. The must-have wireless/bluetooth automotive diagnostic tool/code reader for today's car owners. iPhone iOS, iPad, Android can be downloaded for free without any additional subscription fees.
- ADVANCED DATA FLOW DISPLAY:AUTOPHIX 3210 PRO Bluetooth code reader allows you to graphically display your vehicle's data flow instead of boring text, including engine coolant temperature, engine RPM, vehicle speed, absolute throttle position, control module voltage, etc. You can view different parameter values corresponding to different times. The advanced data streams provide useful information for entry-level professionals and diyers who can troubleshoot vehicle problems quickly and efficiently.
- 🎁 New Elite Version🎁 Easy to Use--Work out of Box🎁Function as LAUNCH CRP123E 🎁 Lifetime Update🎁 5 YEARS Back Up.Note:1. The product is a four-system tool, unable to scan the whole system, 2. The automatic scanning function is only for obd2 vehicles after 2006, not all vehicles, 3. If it cannot be charged, it may be a problem with the charging cable, you can reach us to resend a charging cable, or it may be a product problem, we can resend it soon. If the product loads slowly, it may be a network problem, try switching to a better network. If you encounter any problems, please rea-ch us, we will help you solve until you are satisfied, thank you.
- [Engine/ABS/SRS/Transmission Diagnostic Tool]----The crp123 obd2 scanner is perfect balance of power and affordability, providing the ability to view preset, or user defined, live data streams for ENGINE, AT, ABS and SRS data, the ability to graph, record, replay and print data, read and resets codes for engine/abs/srs/transmission system.(Note: Does not work for other System and does not have Special services!)
- [Full OBDII Test Code Reader]----LAUNCH CRP123 scan tool supports all 10 modes of OBDII standard to ensure complete, accurate, system diagnosis. Read and Clear DTCs, do smog tests , I/M readiness and O2 sensor tests, Mode 06 EVAP system test, Mode 08 on-board test component test. And OBDII Code lookup tool and acronym database to assist and speed diagnosis and repair time.
- [Live Data Stream + Advanced OBDII Scanner + Lifetime Update]---- Launch crp123 scanner support for Generic OBDII Codes (P0, P2, P3 and U0); manufacturer specific codes (P1, P3 and U1); pending codes; freeze frame data; monitor and I/M readiness; live PCM stream data; graphing functionality for up to four (4) live data streams include the Engine Coolant Temperature, Long&Short Fuel Trim, the change of Accelerator Pedal Position Sensor , Throttle valve position , Generator load signal,Fuel Tank Pressure , Engine RPM, Intake Ait Temperature and so on; clears DTC codes and turns off the MIL; resets monitors; provides Data Link Connector (DLC) location hints.
- [Extensive Vehicle Coverage + 10 Languages]--The LAUNCH CRP123 reads data from ENGINE, TRANSMISSION, ABS and SRS systems from Asian, US and European manufacturers. Coverage includes for Suzuki, for Honda, for Mitsubishi, for Nissan, for Toyota,for Mazda, for Hyundai,for Kia, for Subaru,for Infiniti, for Lexus, for Acura, for Isuzu, for Ford, for GM, for Chrysler, for Benz, for BMW, for VW, for Opel, for Volvo, for Fiat,for Land Rover, for Seat, for Skoda, for Audi,for Porsche, for Saab, for Jaguar and many others. Support 10 different languages.Note: Please rea-ch us your VIN to Check Compatibility before purchase.
- 【Wifi Upgrade】- After you receive our products, for better product experience as well as car diagnositic, please connect to wifi/phone hotspot and accept or take the initiative to update APP operating system and car brand diagnostic software.
- 【Professional 6 System Diagnosis】- This OBD2 scanner has the most commonly system: ABS, SRS, Transmission, Engine, BCM and TPMS, which offers solution to pinpoint troubles of your cars.
- 【7 Most Useful Reset Services】- The car scanner can provides 7 hot maintenance reset: Oil EPB SAS ETS TPMS ABS DF. These powerful reset functions will make your car safer and more reliable.
- 【5" Large HD Touchscreen】- This car diagnostic scanner is equipped with a 5" color HD touchscreen: Compared with other screens, the displayed data and charts will be clearer.
- 【4 in 1 Live Data Display】- The car scanner tool shows live data of each control module by text or graphs, up to 4 parameters can be displayed at the same time. Test reports are easy to share and print.
- 【Accurate & Intuitive Multi-System Diagnosis】The Launch CRP123X diagnostic tool can pinpoint the problem components when warning lights flash for the transmission, ABS, and SRS airbag check engine. This makes for a faster diagnosis and helps car owners avoid trips to the dealership.After upgrading to V2.09, you can also experience the new addition of the point card renewal portal in the mall, as well as the introduction of support for FCA SGW AutoAuth.
- 【Newly Added Reset Functions】The CRP123X Elite now offers Throttle Adaptation, Oil Reset, and SAS Reset functions for f-ree. Optimize your engine performance with Throttle Adaptation, reset your oil life system with ease to save time and money on maintenance, and enhance your vehicle's handling and safety with SAS Reset. Save money and enjoy the convenience of the CRP123X.
- 【Wide Range of Vehicle Support】The Launch CRP123X supports a wide range of vehicles, including passenger cars, SUVs, minivans, and 12V light-duty trucks produced by Asian, European, American, Indian, and more brands between 1996 and 2024. The AutoVIN technology allows you to get your VIN and vehicle info rapidly, making it easy to diagnose issues and obtain replacement parts
- 【Multiple Displays of Live Data】The Launch CRP123X can show real-time data for various parts of the car, such as oil temp, pressure, transmission temp, engine speed, and coolant temperature. Data can be shown in a single, multi-graph, and merge two graphs for analysis (merge 4 PIDs in one)
- 【F-ree Lifetime Updates】With the CRP123X Elite, you'll enjoy lifetime f-ree software updates. That means you'll always have access to the latest diagnostic capabilities and performance improvements, ensuring that your tool stays up-to-date with the latest vehicle models and software updates. Plus, updating the tool is easy - simply connect it to your computer and download the updates through our user-friendly software
- 【Buy with Confidence】 As a America's No.1 diagnostic tool brand, Innova stands for innovation, quality, and accessibility in the automotive diagnostic industry. We are known for developing cutting-edge diagnostic tools that are user-friendly, reliable, and made for US by Americans.
- 【Unleash Your Drive's Potential】Much more than a car code reader, the 6100P scanner effectively reads and erases engine, ABS, SRS, and transmission codes for popular US car makes such as Ford, Chevy, Dodge, GM, etc. When the traction light is constantly on, the ability to really detect where the problem is concerning brakes and airbags enables you to make sure all safety measures in place before putting yourself in harm's way.
- 【Your Car's Health Doctor】Easily view procedures or send commands for oil change, mileage or driving time reset for most 1996 and newer OBD2 vehicles. It also monitors your oil level and oil life status, ensuring optimal vehicle health.
- 【alternator Test】The Innova 6100P scanner is perfect for assessing the performance of the alternator in your hybrid, car, SUV, minivan, or light truck diesel as well. During rough winters and scorching summers, this diagnostic tool will be invaluable when trying to root out start-up issues.
- 【Drive with Confidence and Peace】Quickly identify if your vehicle needs immediate attention with our Code Severity Levels function. This feature helps you understand whether you need to fix an issue immediately or if it can wait until you get home, keeping warning lights at bay.
- 🎄【Easy to Use--Work out of box】+【FOXWELL 2024 New Version】 FOXWELL NT604 Elite scan tool is the 2024 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
- 🎅【Affordable】+【Reliable Car Health Monitor】 Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. It will t-urn off the warning light car after the problem is fixed.👉TIPS: Airbag crash/collision data can NOT be cleared even you replace the new airbag.
- 🎄【5 in 1 Diagnostic Scanner】Compared with those auto scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it.
- 🎅【Fantastic AUTOVIN】+【No extra software fee】Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.
- 🎄【Solid protective case KO plastic carrying bag】+ 【Lifetime update】Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 【Diagnosis Function】: This car airbag simulator is used to diagnose internal resistance and can accurately determine the fault location. It is suitable for most airbag SRS systems. This product will alarm if an abnormality occurs during insertion, which greatly improves the diagnosis efficiency and is a very practical car detection tool.
- 【Easy to Operate】: This car airbag testing tool only needs to find the interface and plug it in. No complicated wiring is required, and it is simple and convenient to use and install. It plugs directly into most vehicles, but the connectors are not in the same location for different models.
- 【Small & Light】: The size of the car airbag bypass resistance tester is only 1.52 × 0.77 inches, small and lightweight. Easy to carry and easy to store. Whether it is 2 pieces or 4 pieces, it can well meet your daily use and replacement.
- 【Excellent Material】: Gold-plated brass plug maintains its good electrical conductivity. It has strong corrosion resistance and can withstand hot processing well, and has excellent hardness and wear resistance. Gold-plated brass has a golden surface that enhances its aesthetics. The ABS plastic shell is durable, waterproof, lightweight, and a good insulator.
- 【Wide Application】: This car airbag detection tool has a wide range of applications and fits most vehicles. The airbag detection tool can mainly detect main airbags, seat belts, auxiliary airbags, side curtain knee airbags, door airbags, seat airbags, battery heads, etc.
- 【ABS & SRS Diagnoses + Active Test for ABS SRS】LAUNCH CR629 scan tool can do advanced Bidirectional Control (active test), read vehicle version information, read/clear DTCs, and read graphic live data stream for ABS SRS modules. Utilizing the active test can detect the hidden problems when you see the related warning light of ABS SRS systems. 📌NOTE: This launch obd2 scanner currently supports ACTIVE TEST for 20 car brands. Please contact us to check the compatibility before purchase.
- 【3 Reset Services】This automotive scanner LAUNCH CR629 provides 3 reset services: Oil reset, SAS reset and BMS Reset, helping to keep your car running smoothly. ➤Oil Reset: To reset the oil life each time you have the oil and oil filter changed. ➤SAS Reset: To perform a calibration of the steering angle sensor following a wheel alignment or installation of a suspension or steering part. ➤BMS Reset. 📌Please contact us to check the vehicle compatibility for reset services before purchase.
- 【OBD2 Full Functions + Support 10000+ Vehicle】 Come with 10 modes of OBD2 tests (including Read/Clear codes, View Freeze Frame Data, O2 Sensor Test, Evap Test, etc.), LAUNCH CR629 obd2 scanner tells you the exact problem behind the check engine warning light, solve emission issues, and help pass smog test for most post-1996 OBD2/CAN vehicles. This ABS SRS scan tool supports ABS & SRS diagnoses for 42 car brands. 22 Car brands for BMS reset, 53 brands for oil reset, and 41 brands for SAS reset.
- 【User-friendly + Live Data Stream】 LAUNCH CR629 car code reader is specially designed with the following features ➤3.5 inch large LCD color display. ➤3 hot keys(F1/F2/F3)to access to the target interface directly with ONE CLICK. ➤DTC Lookup to identify a code’s meaning directly. No google research needed! ➤PC Printing to print the information out after PC connection. ➤Review data records historical DTCs, data streams and freeze frame data, which is convenient to view at any time.
- 【5 Years Warranty + Lifetime Free Update+ 8 Languages】 This original Launch OBD2 scanner CR629 is backed up by Launch official after-sale services with 5-year warranty, available 60-days return & replacement policy. This car code scanner supports English, French, German, Spanish, Portuguese, Russian, Japanese, Italian. If you have any problem, you can contact us freely via customer service email or message us on Amazon.
- [2024 New Elite Version]: This diagnostic scan tool is equipped with: 5 inches Touch HD Screen (720P) ✔ 2G RAM + 32GB ROM Memory ✔ Android 6.0 System ✔ 1.3Ghz CPU (4 Cores) ✔ No Subscription Fee ✔ WiFi Update and Lifetime Update ✔ Support Screen Recording ✔ Support Screenshot ✔ Support Generate Diagnostic Report ✔ Support Report Print ✔ Support Micro SD Card (256GB Max) ✔ with Type-C Port ✔ and More ...
- [Accurate Engine/ABS/SRS/Transmission Diagnostic Tool]: Have you ever experienced a dashboard failure light flashing, but don't know why? If you have a PD200, you can immediately conduct a deep scan of the engine, transmission, ABS and SRS system through the intelligent scanning function, accurately find the cause of the fault light, and show it in detail in front of you, so that you do not have to rush to the repair shop to check.Save you some unnecessary maintenance costs and valuable time.
- [Full OBD2 Function]: This multi-system obd2 scanner has all OBD2 mode that can help you effectively diagnose the cause of vehicle failure, such as: AutoVIN, smart diagnostic, read code, erase code, review freeze frame, view i/m monitor readiness, O2 sensor or EVPA system test, read data stream & real-time curve, view car info, and etc. with these features, you can know the system operating information and determine whether the car is in good health, so that you can pass the annual test smoothly
- [Practical 8 Maintenance & Reset]: A-premium PD200 OBDII scanner offer 8 practical maintenance and replacement services, which are: Oil Reset, Brake Reset, ABS Reset, Battery Match, TPMS Reset, Throttle Adaptation, SAS Reset, Suspension Reset. These features will help you match the system to new parts after they are replaced, and you can handle them at home without having to ask a technician to handle them, saving you a lot of labor costs (the functions varies by vehicle’s specifics.)
- [Plug and Play & One-Click Scan]: This obd2 scanner diagnostic tool is very easy to use .We carefully designed the operation method to make the complex diagnosis process relatively simple and easy. Just click the "Scan", the system can automatically identify the car information, followed by a deep scan of the 4 systems (engine/abs/srs/trans), the UI interface is clean and beautiful, and the fault code can be clearly displayed. There are more rich functions to help you deal with these DTC codes
- 【Reliable Quality】:The car airbag test tool is made of a high-quality plastic shell and brass gold-plated plug, sturdy structure, rust and corrosion resistant, with good electrical conductivity, high hardness, and not easy to break or deform.
- 【Sensitive Diagnosis】: The car airbag simulator tester has a sensitive diagnostic function for diagnosing internal resistance, which helps you quickly detect and judge the faulty parts of the airbag system, and it will quickly alarm you if there is any abnormality after plugging in, which is a necessary and practical tool for diagnosing the airbag SRS system.
- 【Small and Light】:Includes 4 car airbag bypass resistors, size about 1.57×0.78×0.4 inches, compact and lightweight, easy to carry and store, convenient for you to easily replace the ignition part of the airbag system to clear the fault code, the quantity is enough to meet the needs of vehicle testing.
- 【Easy to Use】:This car SRS airbag simulator tester is simple to operate and easy to use, just connect the two small pins at the end of the SRS scanner to the corresponding ports of your car, no need to do complicated wiring work, and help you test your car airbag system easily and quickly.
- 【Scope of Application】:The car airbag inspection tool is suitable for the SRS system of most cars, trucks, SUVs, and pickup trucks, and can be used to test main airbags, auxiliary airbags, side airbags, seat belts, steering wheels, door airbags, seat airbags, battery headers and so on.
Last update on 2024-04-09 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
L636- R.01.22 To: After Sales Official Network Subject: Operating unit for multimedia system replacement Date: 16 December 2022 Pages 3 Rev.01 The procedures and information published herein are strictly confidential and are intended exclusively for recognized professionals and persons who are authorized to receive said information. All copyrights are the property of Automobili Lamborghini S.p.A pursuant to copyright law. The company reserves the right to make updates and modifications as needed. The reprinting, reproduction, distribution to unauthorized persons and/or to third parties, and the partial or complete translation of the material contained herein are prohibited without the express written consent of Automobili Lamborghini S.p.A. Doc. no.: L/V6_M06 Rev.[07] 1/3 CONFIDENTIAL Campaign code: L636-R.01.22 Campaign name: Operating unit for multimedia system replacement Model: Urus Model Year: 2022 Limited or special editions: All Markets: Canada, USA VIN Identification: From 16098 to 16222 Important information: before proceeding with the repair, connect to the Warranty Portal and, using the “VIN Info” function, check that: • the vehicle is actually affected by the instructions contained in this bulletin. NOTE: some vehicles may not be affected, despite the fact that their Vehicle Identification Number (VIN) falls within the range; • only replacement parts that correspond to the specific procedure, identified by a letter (such as A, B, C, etc.), are to be used for the chassis being repaired. Example N.B.: Procedure A will be available only when the instructions require a preliminary check to be performed to determine whether or not the vehicle actually needs updating. Information for the service network: During ongoing product monitoring, Automobili Lamborghini S.p.A. determined that due to a hardware issue, the infotainment main unit in the center console may become damaged when the driver turns off the vehicle and the main unit shuts down. Upon the next start, the damaged infotainment unit would not work. In this case, all functionalities including the rear-view camera image would not be available. In this case, the vehicle does not comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility”. Solution for the field: Replacement of the Infotainment main unit. Spare Parts: OPTION B Part number Description Q 4ML035092 Operating unit for multimedia system 1 Management of replaced parts: Store the components that have been removed from the vehicle in an appropriate manner, marking them with their corresponding bar codes so that they can be identified during visits by the competent Area Manager. Labor time: Operation B: 1,3 h Previous bulletins superseded. None. L636- R.01.22 To: After Sales Official Network Subject: Operating unit for multimedia system replacement Date: 16 December 2022 Pages 3 Rev.01 The procedures and information published herein are strictly confidential and are intended exclusively for recognized professionals and persons who are authorized to receive said information. All copyrights are the property of Automobili Lamborghini S.p.A pursuant to copyright law. The company reserves the right to make updates and modifications as needed. The reprinting, reproduction, distribution to unauthorized persons and/or to third parties, and the partial or complete translation of the material contained herein are prohibited without the express written consent of Automobili Lamborghini S.p.A. Doc. no.: L/V6_M06 Rev.[07] 2/3 CONFIDENTIAL Warranty claim instructions: To request reimbursement for the repair performed, access the “LIASS” system on the Lamborghini portal and, following the instructions in the system’s “Manuals” section, generate and fill out a Warranty Request. Select the required campaign and proceed with entry; carefully read the options present in the alert message that displayed by the system (see example) and select the option performed on the vehicle. Reimbursement will be structured as follows, on the basis of the operation performed: – OPTION B: o Steps to be executed: Repair Method o Labour time: 1,3 h Important information: attach all documents generated during the work carried out, evidence of the work itself, for instance work orders and diagnostic protocols with BETA-Reports. If one or more of these is missing, it may lead to a rejected reimbursement request. Fill out the page in the warranty booklet (identified in the image below) in the section “Service and Recall Campaigns”: Tools/Materials required Code Description. Qty. 3B0051530 Lamborghini Infotainment System extraction tool 1 VAS 6223 B Fiber optic repair kit 1 N.B.(*) All ODIS technical documentation can be viewed on the Lamborghini web portal, in the ODIS section. L636- R.01.22 To: After Sales Official Network Subject: Operating unit for multimedia system replacement Date: 16 December 2022 Pages 3 Rev.01 The procedures and information published herein are strictly confidential and are intended exclusively for recognized professionals and persons who are authorized to receive said information. All copyrights are the property of Automobili Lamborghini S.p.A pursuant to copyright law. The company reserves the right to make updates and modifications as needed. The reprinting, reproduction, distribution to unauthorized persons and/or to third parties, and the partial or complete translation of the material contained herein are prohibited without the express written consent of Automobili Lamborghini S.p.A. Doc. no.: L/V6_M06 Rev.[07] 3/3 CONFIDENTIAL Repair method: For this operation, follow the steps described in the workshop manual: Urus 09 Electrical Audio/Visual and Communication System Network Communication Electronic Information System J794 (DA 5F) Disassembly/Assembly IMPORTANT: The documents which must be provided together with the operation under warranty request are: – Produced Repair Order – Saved Diagnostic Protocol with BETA report Failure to follow these procedures could lead to the request being rejected. For more information, please contact your Area Manager or write to Technical Support (service.department@lamborghini.com).
**************************************************************************************************************
Herndon, December 16th, 2022 IMPORTANT SAFETY RECALL NHTSA Recall No. 22V804 This notice applies to your vehicle, VIN Dear Lamborghini Owner or Lessee, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Automobili Lamborghini S.p.A. has decided that certain Model Year 2022 Urus vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 111, “Rear Visibility.” Our records indicate that you are the owner of a vehicle in this recall. What is the issue? The infotainment main unit in the center console may become damaged, which can cause the rear-view camera image to be inoperative. An inoperative camera image reduces the driver’s rear visibility, increasing the risk of a crash. For all the reasons set forth above, it is therefore necessary to repair these vehicles. If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information. What Do You Need to Do? You can still drive your car, however, please contact your preferred authorized Lamborghini dealer immediately to schedule an appointment to have this important repair performed, free of charge. You can locate your nearest authorized Lamborghini Dealer at https://www.lamborghini.com/en-en/ownership/dealer-locator. What will Lamborghini do? We will replace the infotainment main unit, free of charge. Normally, the repair work will take approximately 4 hours. We apologize for any inconvenience this recall may cause. Please bring this letter and your Service Booklet with you when you visit the dealer, so that the dealer can make all necessary entries. Lamborghini will not offer a reimbursement plan for this campaign as all involved vehicles are new and would be covered under the manufacturer’s warranty program. Automobili Lamborghini America LLC 2200 Woodland Pointe Avenue Herndon, VA 20171 USA Telephone +1·866-681-6276 Fax +1·248-754-6599 What if you are not the current owner of this vehicle? You can update your vehicle ownership or contact information by filling out the enclosed document (Appendix A) and sending it to Lamborghini by following the instructions. If you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within ten days. What if you have questions or experience problems? Should you need additional assistance, you may contact Lamborghini Customer Care at: Email at CustomerCareAmerica@lamborghini.us or by calling 1-866-681-6276 from 9 AM to 5 PM Eastern Time, Monday through Friday. If your Lamborghini Dealer is unable to remedy the defect without charge and within a reasonable period of time, you may notify the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the tollfree Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov. We would like to invite you to download LAMBORGHINI UNICA, the app made exclusively for Lamborghini Customers, from the App Store or Google Play. UNICA can be used to unlock the full functionality of your Lamborghini. UNICA is also your source for the latest news on the Lamborghini World including recall alerts, service history, and other important updates. With UNICA, all of this functionality can be managed directly from your smartphone. We sincerely apologize for any inconvenience this recall may cause; however, be assured that Lamborghini is concerned about your safety and security. Yours faithfully, Andrea Baldi Rene Sueltzner President & CEO Director After Sales Automobili Lamborghini America LLC Automobili Lamborghini America LLC Appendix A Automobili Lamborghini America LLC Customer Service Department 2200 Woodland Pointe Ave. Herndon, VA 20171 Email: CustomerCareAmerica@lamborghi.us Fax: + 1-248-754-6599 Vehicle Identification Number (VIN) Vehicle cannot be checked because it has been: Scrapped stolen sold to a domestic buyer sold to an overseas buyer to new address: Name: ___________________________________________________ First name: ________________________________________________ Street: _____________________________House No.: _____________ ZIP code: _______________City: ______________________________ Country: __________________________________________________ _________________________________________________________ Date / signature:
**************************************************************************************************************
INTERNAL Recall Campaign: Infotainment Main Unit Replacement on Lamborghini Urus MY 2022 S. Agata Bolognese, Italy, December 16th, 2022 Dear valued Lamborghini Sales and Service Manager, In the course of continuous product monitoring and internal tests, Automobili Lamborghini S.p.A. has determined that a non-compliance defect that relates to motor vehicle safety exists in certain 2022 Urus vehicles. It has been determined that due to a hardware issue, the infotainment main unit in the center console may become damaged when the driver turns off the vehicle and the main unit shuts down. Upon the next start, the damaged infotainment unit would not work. In this case, all functionalities including the rear-view camera image would not be available. In this case, the vehicle does not comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”. For the reasons listed above, Automobili Lamborghini decided to launch a non-compliance recall campaign in Unites States and Canada to rework the involved cars. The repair instructions are now available on the DMS section “Service and Recall Campaigns” as well as on LIASS. In order to further support you in answering questions to your customers, we are attaching the FAQ (Frequent Asked Question) you must observe. Since these activities are extremely important, we are confident you will make every effort to ensure that the vehicles are repaired in the shortest time possible. For further information, please do not hesitate to contact your responsible Area Manager. Every affected inventory vehicle must be REMEDIED BEFORE DELIVERY TO CONSUMERS. Therefore, please carry out following Stop Sale/Stop Delivery immediately. INTERNAL IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety. Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied. Ensure all relevant dealership personnel are aware of this notice so they are able to address customer questions. Owners of affected cars will be notified in writing on December 16th 2022. Yours sincerely, Automobili Lamborghini S.p.A. ________________________ ________________________ Alessandro Farmeschi Maria Francesca Portincasa After Sales Director Head of Legal
**************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-804 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Lamborghini (Automobili Lamborghini) Submission Date : OCT 26, 2022 NHTSA Recall No. : 22V-804 Manufacturer Recall No. : L636-R.01.22 Manufacturer Information : Manufacturer Name : Lamborghini (Automobili Lamborghini) Address : Via Modena 12 Sant’Agata Bolognese (BO) 40019 – Italy 00 99999 Company phone : 999 Population : Number of potentially involved : 48 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Lamborghini Urus Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : The recall population was determined based on supplier production records of the affected infotainment main units. Only vehicles which have received suspect parts are included in the recall. Vehicles not included in the recall are not equipped with suspect infotainment main units. Production Dates : SEP 16, 2021 – SEP 23, 2021 VIN Range 1 : Begin : ZPBUA1ZL0NLA16098 End : ZPBUA1ZL8NLA16222 ✔ Not sequential Description of Noncompliance : Description of the Noncompliance : Due to a hardware issue, the infotainment main unit in the center console may become damaged when the driver turns off the vehicle and the main unit shuts down. Upon the next start, the damaged infotainment unit would not work. In this case, all functionalities including the rearview camera image would not be available. In this case, the vehicle does not comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.” FMVSS 1 : 111 – Rear visibility FMVSS 2 : NR Description of the Safety Risk : The vehicle operator will notice upon starting the vehicle that the infotainment screen and the entire main unit is not working and that a rearview image is not displayed when reversing. A rearview camera screen that displays no image can reduce the driver’s view of what is behind the Part 573 Safety Recall Report 22V-804 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 vehicle, increasing the risk of injury to people outside the vehicle. Description of the Cause : Under certain conditions during shutdown of the infotainment main unit, an error in one of the voltage regulators may lead to damage to various components within the control unit causing a loss of all functions including the screen display. In this case, the infotainment main unit is damaged permanently and needs to be replaced. Identification of Any Warning that can Occur : Upon start-up, the driver will notice that the infotainment screen in the center console is not working and not displaying an image which should prompt the driver to pay extra attention for objects behind the vehicle when reversing. Involved Components : Component Name 1 : Infotainment Main unit Component Description : Infotainment Main unit Component Part Number : 4ML035092; 4ML035136 Supplier Identification : Component Manufacturer Name : Aptiv Services Deutschland GmbH Address : NR Hildesheim Foreign States 31135 Country : Germany Chronology : On July 2022 Automobili Lamborghini S.p.A. received information from Volkswagen Group that a certain number of infotainment units manufactured in 2021 could have been produced by the supplier with too high input voltage that could lead to the infotainment main unit becoming inoperative. An investigation started immediately to determine the possible involvement and to analyze field cases. August – September 2022, results from the investigation revealed that a batch of possible involved components were delivered to Lamborghini and tracked within the production systems. Additionally, the issue was also identified on 3 field cases that further confirmed the failure modality and involvement. September 2022, compliance with regulations in the affected markets was evaluated and discussed between the involved brands of Volkswagen Group. The assessment considered the failure mode and the requirements of FMVSS 111 – Rear Visibility, which requires the display of a “field of view” of certain objects behind the vehicle upon the initiation of a backing event. On October 19, 2022 the Lamborghini Product Safety Committee makes the determination of a non-compliance Part 573 Safety Recall Report 22V-804 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 for the US and Canada markets and decides a non-compliance recall. Lamborghini has not received any reports of a crash or injury due to this topic. Description of Remedy : Description of Remedy Program : Affected vehicles will receive a new infotainment main unit at no cost to customers. Lamborghini will not offer a reimbursement plan under this recall as all affected vehicles are still under warranty. How Remedy Component Differs from Recalled Component : The part numbers for the remedy and the recalled components are the same. The remedy infotainment main units have been produced outside of the suspect manufacturing period at the supplier. Identify How/When Recall Condition was Corrected in Production : The supplier has introduced a measure to change the resistance at the voltage regulator to lower the input voltage on end 2021. Recall Schedule : Description of Recall Schedule : Customer will be notified by registered mail and customer app while dealers through Lamborghini dealer portal. Planned Dealer Notification Date : DEC 09, 2022 – DEC 09, 2022 Planned Owner Notification Date : DEC 16, 2022 – DEC 16, 2022 * NR – Not Reported
SEOCONTENT-END