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March 18, 2020 NHTSA CAMPAIGN NUMBER: 20V151000
Doors May Not Open From The Inside
If a door cannot be opened with the interior handle in the case of an emergency, it can increase the risk of injury for the driver or passenger.
NHTSA Campaign Number: 20V151
Manufacturer Lamborghini (Automobili Lamborghini)
Components STRUCTURE
Potential Number of Units Affected 26
Summary
Lamborghini (Automobili Lamborghini) is recalling certain 2020 Aventador SVJ Coupe and Aventador SVJ Roadster vehicles. The interior door handle mechanism may fail, resulting in the vehicle’s door being unable to be opened by using the inside door handle.
Remedy
Lamborghini will notify owners, and dealers will replace the interior door handle, free of charge. The recall began April 29, 2020. Owners may contact Lamborghini customer service at 1-866-681-6276. Lamborghini’s number for this recall is L73X-R.02.20.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Lamborghini has a Recall
IMPORTANT SAFETY RECALL – NHTSA Recall No. 20V-151
This notice applies to Your Lamborghini Aventador SVJ with the VIN
Dear Lamborghini Owner, Lessee,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Automobili Lamborghini S.p.A. has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2020 Aventador SVJ Coupè and Roadster vehicles. Our records indicate that you are the owner of a vehicle in this recall.
What is the issue?
The affected vehicles might not have properly assembled internal door handle mechanisms. Over time the internal door handle may fail and the door cannot be unlocked from the inside, posing an entrapment risk.
If a door cannot be opened with the interior handle in the case of an emergency, it can increase the risk of injury for the driver or passenger. The outside handles operation is guaranteed by a different component and its functionality is not affected. Therefore, it is still possible to open the doors normally from the outside.
For all the reasons set forth above, it is therefore necessary to repair these vehicles. If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information.
What Do You Need to Do?
In the interest of the safety of your passengers, as well as your own safety, contact your authorized Lamborghini dealer immediately to schedule an appointment to have this important free repair performed as soon as possible. You can locate your nearest authorized Lamborghini Dealer at: https://www.lamborghini.com/en-en/ownership/dealer-locator
Your vehicle is affected
What will Lamborghini do?
We will replace the internal door handle for free. The repair could take up to 1 hour.
We apologize for any inconvenience this recall may cause.
Please bring this letter and your Service Booklet with you when you visit the dealer, so that we can make all necessary entries.
What if you are not the current owner of this vehicle?
You can update your vehicle ownership or contact information by filling out the enclosed document (Appendix A) and sending it to Lamborghini by following the detailed instructions present on it.
If you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within ten days.
What if you have questions or experience problems?
Should you need additional assistance, you may contact Lamborghini Customer Care at:
Email at CustomerCareAmerica@lamborghini.com or by calling 1-866-681-6276 from 9 AM to 5 PM Eastern Time, Monday through Friday.
If your Lamborghini Dealer is unable to remedy the defect within a reasonable period of time, you may notify the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov.
You may be eligible for a refund of previously paid repairs. In case you have been charged for a repair related to the internal door handle non operative, Lamborghini will verify the service history and proceed with the full reimbursement in case the defect is directly related to this recall content.
We sincerely apologize for any inconvenience this recall may cause; however, be assured that Lamborghini is concerned about your safety and security.
Yours faithfully,
| Alessandro Farmeschi President & CEO Automobili Lamborghini America LLC | Rene Sueltzner Head of After Sales Automobili Lamborghini America LLC |
Internal door handle recall – replacement
Lamborghini Aventador S and SVJ MY20
S. Agata Bolognese, April 24, 2020
Dear Service Manager,
In the course of continuous product monitoring and quality checks, Automobili Lamborghini S.p.A. has determined that, during the assembly process, the bowden cable pin inside the internal door handles may have not been correctly engaged on some vehicles produced between December 2019 and January 2020.
Over time the internal door handle mechanism may fail and the door may not be unlocked from the inside, posing an entrapment risk. This failure could lead to the inability to operate the handles from inside the vehicle with a safety risk in case of emergency. The outside handles operation is guaranteed by a different component and its functionality is not affected.
For safety reasons, these internal door handles must therefore be replaced.
The instructions for upgrading the vehicles will be available on the Lamborghini HUB at the page “Service and Recall Campaigns” from May 1st.
In order to support you in answering at the best to your customers, we are attaching the FAQ (Frequent Asked Question) you must conform to.
Since these activities are extremely important, we are confident you will make every effort to ensure that the vehicles are recalled and upgraded in the shortest time possible.
The significant dates for this recall are here below listed:
- Technical instructions available on Lamborghini HUB portal on May 1st;
- Recall data uploaded on LIASS on May 1st;
- Customer notification starting from May 1st;
Please contact your Area Manager for any further information.
| Paolo Gabrielli Head of After Sales Automobili Lamborghini S.p.A. | Maria Francesca Portincasa Legal Services Automobili Lamborghini S.p.A. |
SEOCONTENT-START
P/N Kit Description Q
470800345
The kit contains:
– 1 X DOOR HANDLE,INNER; P/N:
470837293C
– 1 X DOOR HANDLE,INNER; P/N:
470837294C
– 2 X ROLL PIN; P/N: N0133481
1
To: Official After-Sales Network • L73X- Object: Internal door handle replacement
R.02.20 Date: 30 April 2020
Pages: 3
Campaign code:
L73X-R.02.20
Campaign Name:
Internal door handle replacement
Model:
Aventador
Model year:
MY 20
Special or limited editions:
All versions
Markets:
All except South Korea and Japan
VIN identification:
From LLA09410 to LLA09522
Important: before proceeding with the repair, connect
to the warranty portal and use VIN Info to
check that
The vehicle is actually affected by the instructions
given in this bulletin; some vehicles
may not be, even when their VIN is included.
Procedures are identified by a letter (e.g. A,
B or C …. etc., whose differences will be explained
later in this bulletin); make sure that
the spare parts corresponding to the assigned
procedure are used.
Example
Code Type Description
LXX- CAMPAIGN NAME
A.XX .XX
Next SeMce planned at date
(I]
NOTE:
Procedure A will be available only when the instructions
require a preliminary check to be performed to
determine whether or not the vehicle actually needs
updating.
Network information notice:
As a result of continuous product monitoring,
Automobili Lamborghini
S.p.A. requires the
replacement of the left and right internal door
handle due to a possible incorrect installation.
Operations:
The following instructions include the steps:
Step B: Internal door handle replacement
Solutions for the network:
Update the car as stated in the instructions.
Replacement parts:
&
IMPORTANT!
When the VIN is entered in the LIASS system, the
specific operation to be performed on that vehicle
will be specified. On the basis of the operation displayed
on LIASS, please order one of the following
codes associated with the operations concerned,
where suggested:
Operation B:
This document and its contents are strictly confidential and private and are provided for informational purposes only and
may not be copied, recorded, transmitted, further distributed to any other subject, or published, in whole or in part, by any
Rev.00
means or in any form and for any purpose, without the prior written authorization of Automobili Lamborghini S.p.A. All
1/3
copyrights are the property of Automobili Lamborghini S.p.A based on the applicable laws. The company reserves the right
to make updates and modifications.
doc. no.: L/V6 M06 Rev. [07]
–
NOTE:
–
To: Official After-Sales Network • L73X- Object: Internal door handle replacement
R.02.20 Date: 30 April 2020
Pages: 3
Management of replaced parts:
Store properly and tagged the parts replaced with
bar code form for their identification during Area
Manager visits.
Labour:
Step B: 1 h
[I)
The time was increased by half an hour due to the
necessary attention regarding the safety Recall.
Bulletins superseded:
None.
Warranty instructions:
To request reimbursement for the corrective action
performed, access the Warranties section of the
Lamborghini Portal and follow the “Campaigns” entry
instructions in the W.Claim manual which can be
downloaded from the Portal.
Select the required campaign and proceed with entry,
carefully reading the options present in the
alert displayed by the system (see example) and select
the option performed on the vehicle.
B-Test 2
C-Test3
Cost Code SO Sefvlcl! Campaign
Depending on the option performed, the reimbursement
will be structured in the following manner:
&
OPTION B – Internal door handle
replacement
WARNING!
Attach all documents generated during the work
carried out as evidence of the work itself, for instance
workshop orders, diagnostic protocols etc. lf
one or more of these is missing it may lead to a rejected
reimbursement request.
Fill out the Service and Recall Campaign section in
the warranty booklet, which is shown in the figure
below.
Automoblll Lamborqhlnl S.p.A.
~~nslstenu•~dlrichllmo/s«w:.-undRGdln,fektlon/ServbandR«.ell~
Servlciftt~dereppel/C….,.O.Senotdoyu.n.de ■ T …..
Tools/Materials required
I Cod. n/n I Description
n/n
This document and its contents are strictly confidential and pri vate and are provided for informational purposes only and
may not be copied, recorded, transmitted, further distributed to any other subject, or published, in whole or in part, by any
Rev.00
means or in any form and for any purpose, without the prior written authorization of Automobili Lamborghini S.p.A. All
2/3
copyrights are the property of Automobili Lamborghini S.p.A based on the applicable laws. The company reserves the right
to make updates and modifications.
doc. no.: L/V6 M06 Rev.[07]
To: Official After-Sales Network
L73X- Object: Internal door handle replacement
R.02.20 Date: 30 April 2020
Pages: 3
Work instructions:
1. To replace the left and right internal door handle,
perform the instructions given in the Workshop
Manual at the following paths:
08 Body 68 Interior trim G – Interior
door handle, left Disassembly/ Assembly
08 Body 68 Interior trim H – Interior
door handle, right Disassembly/ Assembly
IMPORTANT:
The documents which must be provided with the
warranty request are:
Produced Repair Order
Saved Diagnostic Protocol with BETA report
Failure to follow these procedures could lead to the
request being reiected.
This document and its contents are strictly confidential and pri vate and are provided for informational purposes only and
may not be copied, recorded, transmitted, further distributed to any other subject, or published, in whole or in part, by any
Rev.00
means or in any form and for any purpose, without the prior written authorization of Automobili Lamborghini S.p.A. All
copyrights are the property of Automobili Lamborghini S.p.A based on the applicable laws. The company reserves the right
to make updates and modifications.
doc. no.: L/V6 M06 Rev.[07]
•
3/3
SEOCONTENT-END
2 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| LAMBORGHINI | AVENTADOR ROADSTER | 2020 |
| LAMBORGHINI | AVENTADOR SVJ | 2020 |
8 Associated Documents
ISSUED Owner Notification Letter(Part 577)
RCONL-20V151-2015.pdf 218.564KB
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Part 577 Owner Notification Envelope
RONE-20V151-3093.pdf 275.597KB
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Remedy Instructions and TSB
RCRIT-20V151-8860.pdf 543.321KB
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Defect Notice 573 Report
RCLRPT-20V151-3554.PDF 214.561KB
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Recall Acknowledgement
RCAK-20V151-1886.pdf 290.808KB
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Manufacturer Notices(to Dealers,etc)- Internal door handle recall – replacement
RCMN-20V151-6889.pdf 287.423KB
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Recall Quarterly Report #2, 2020-3
RCLQRT-20V151-4270.PDF 211.25KB
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Recall Quarterly Report #1, 2020-2
RCLQRT-20V151-2577.PDF 211.144KB
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