L636-R.01.22 – Inoperative Rearview Camera Display – 2022 Lamborghini Urus

October 26, 2022 NHTSA CAMPAIGN NUMBER: 22V804000

Inoperative Rearview Camera Display/FMVSS 111

An inoperative rearview camera display reduces the driver’s rear visibility, increasing the risk of a crash.

 

NHTSA Campaign Number: 22V804

Manufacturer LamborghinieBay logo (Automobili LamborghinieBay logo)

Components BACK OVER PREVENTION

Potential Number of Units Affected 48

 

Summary

LamborghinieBay logo (Automobili LamborghinieBay logo) is recalling certain 2022 Urus vehicles. The infotainment system may become damaged, which can result in an inoperative rearview camera display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”

 

Remedy

Dealers will replace the infotainment unit, free of charge. Owner notification letters were mailed December 16, 2022. Owners may contact Automobili LamborghinieBay logo customer service at 1-866-681-6276. Automobili LamborghinieBay logo’s number for this recall is L636-R.01.22.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Lamborghini has a Recall

 


In the course of continuous product monitoring and internal tests, Automobili LamborghinieBay logo S.p.A. has determined that a non-compliance defect that relates to motor vehicle safety exists in certain 2022 Urus vehicles.

It has been determined that due to a hardware issue, the infotainment main unit in the center console may become damaged when the driver turns off the vehicle and the main unit shuts down. Upon the next start, the damaged infotainment unit would not work. In this case, all functionalities including the rear-view camera image would not be available. In this case, the vehicle does not comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”.

For the reasons listed above, Automobili LamborghinieBay logo decided to launch a non-compliance recall campaign in Unites States and Canada to rework the involved cars. The repair instructions are now available on the DMS section “Service and Recall Campaigns” as well as on LIASS.

In order to further support you in answering questions to your customers, we are attaching the FAQ (Frequent Asked Question) you must observe. Since these activities are extremely important, we are confident you will make every effort to ensure that the vehicles are repaired in the shortest time possible. For further information, please do not hesitate to contact your responsible Area Manager.

Every affected inventory vehicle must be REMEDIED BEFORE DELIVERY TO CONSUMERS. Therefore, please carry out following Stop Sale/Stop Delivery immediately.

 


L636-R.01.22

Operating unit for multimedia system replacement

 


Questions and answers 

LamborghinieBay logo Urus model year 2022. 

 

“Infotainment Main Unit – Rear View Camera”

  • What is the issue with the affected vehicles?

Due to a hardware issue, the infotainment main unit in the centre console may become damaged when the driver turns off the vehicle and the main unit shuts down. Upon the next start, the damaged infotainment unit would not work. In this case, all functionalities including the rear-view camera image would not be available. In this case, the vehicle does not comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”.

 

  • What is the cause of this condition?

Under certain conditions during shutdown of the infotainment main unit, an error in one of the voltage regulators may lead to damage to various components within the control unit causing a loss of all functions including the screen display. In this case, the infotainment main unit is damaged permanently and needs to be replaced.

 

  • What effect does the condition have?

The vehicle operator will notice upon starting the vehicle that the infotainment screen and the entire main unit is not working and that a rearview image is not displayed when reversing. A rearview camera screen that displays no image can reduce the driver’s view of what is behind the vehicle, increasing the risk of injury to people outside the vehicle.

 

  • How can the condition be identified?

Upon start-up, the driver will notice that the infotainment screen in the center console is not working and not displaying an image which should prompt the driver to pay extra attention for objects behind the vehicle when reversing.

Is there any risk for the car occupants?

Automobili LamborghinieBay logo S.p.A. is not aware of any accidents or other incidents resulting in injury to a person or damage to property.

 

  • Which vehicles are affected?

LamborghinieBay logo Urus model year 2022.

 

  • How many vehicles are affected in USA & Canada?

56 units.

 

  • Which VIN numbers are affected?

From ZPBUA1ZL0NLA16098 to ZPBUA1ZL8NLA16222, manufactured during September 2021.

 

  • What exactly needs to be updated on the car?

Dealers will replace the infotainment main unit, free of charge.

 

  • How long will the repair work take?

Normally, the repair work will take approximately 4 hours.

 

  • Can customers continue to drive the cars?

Customers can still drive their cars, however, we encourage them to arrange an appointment with their retailer as soon as possible.

 

  • Will Automobili LamborghinieBay logo S.p.A. bear the costs of the repair work?

The costs of this campaign will be borne entirely by Automobili LamborghinieBay logo S.p.A.

 

  • Where can I have the repair work carried out ?

Any authorized LamborghinieBay logo dealer and Service point worldwide.

 

  • Is it necessary to make an appointment at the workshop?

Yes, customer should contact an authorized LamborghinieBay logo dealer or Service point.

 


Chronology :

On July 2022 Automobili LamborghinieBay logo S.p.A. received information from Volkswagen Group that a certain number of infotainment units manufactured in 2021 could have been produced by the supplier with too high input voltage that could lead to the infotainment main unit becoming inoperative.

An investigation started immediately to determine the possible involvement and to analyze field cases.

August – September 2022, results from the investigation revealed that a batch of possible involved components were delivered to LamborghinieBay logo and tracked within the production systems. Additionally, the issue was also identified on 3 field cases that further confirmed the failure modality and involvement.

September 2022, compliance with regulations in the affected markets was evaluated and discussed between the involved brands of Volkswagen Group. The assessment considered the failure mode and the requirements of FMVSS 111 – Rear Visibility, which requires the display of a “field of view” of certain objects behind the vehicle upon the initiation of a backing event.

On October 19, 2022 the LamborghinieBay logo Product Safety Committee makes the determination of a non-compliance for the US and Canada markets and decides a non-compliance recall.

LamborghinieBay logo has not received any reports of a crash or injury due to this topic.

 


1 Affected Product

Vehicle

MAKEMODELYEAR
LAMBORGHINIeBay logoURUS2022

 


9 Associated Documents

Noncompliance Notice 573 Report

RCLRPT-22V804-6928.PDF 216.212KB

 


Recall Acknowledgement

RCAK-22V804-1949.pdf 645.118KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-22V804-1498.pdf 325.713KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-22V804-9203.pdf 141.935KB

 


Remedy Instructions and TSB

RCRIT-22V804-4989.pdf 280.077KB

 


Questions and Answers LamborghinieBay logo Urus model year 2022, “Infotainment Main Unit – Rear View Camera”

RMISC-22V804-5473.pdf 118.605KB

 


Recall Quarterly Report #1, 2022-4

RCLQRT-22V804-2175.PDF 211.148KB

 


Recall Quarterly Report #2, 2023-1

RCLQRT-22V804-2916.PDF 211.248KB

 


Recall Quarterly Report #3, 2023-2

RCLQRT-22V804-3301.PDF 211.332KB

 


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